As a comprehensive testing group reformed from scientific research institutes, pony testing group always adheres to the business philosophy of "taking customer demand as the center, providing detection services and solutions for customers", and always takes customer feelings as the basis for improvement and promotion, so as to provide more timely, efficient and one-stop service for our partners.

        In order to standardize the complaint management work of our group, create an open, fair and just business environment, safeguard the legitimate rights and interests of the company, and ensure the normal exercise of the rights of the company's employees or the third party to complain and report violations, our group has set up a complaint reporting mailbox ponyts@ponytest.com In case of any of the following situations, customers, partners or internal employees can contact Our group will take complaints and reports seriously and try our best to solve them. It includes: accepting gifts or red envelopes from customers or suppliers; occupying, misappropriating and stealing the company's assets; disclosing the company's trade secrets and technical secrets; transferring the transaction matters that can make the company legally profitable under normal circumstances to others for personal gain; and other behaviors that damage the company's economic interests or seek illegitimate interests.

Complaints Hotline：010-83055128